Summary
Team-oriented and flexible technical communicator with over 11 years experience in IT software development, designing, developing, and delivering a wide range of web- and print-based customer-facing product documentation deliverables. Proven effectiveness managing global documentation projects involving outsourced team members and in driving more efficient workflows. Strong understanding of content management strategies and solutions, including training in DITA.
Recent
In progress: A personal blog built on Drupal 7 using my own custom CSS.
Completed: ComTech’s DITA Boot Camp in Waltham, MA, October 2011.